Terms of service

Terms of Service

Overview

This website is operated by JCK Industries. Throughout the site, the terms “we,” “us,” and “our” refer to JCK Industries.

By visiting our website and/or purchasing something from us, you agree to these Terms of Service. These terms apply to all users of the site, including browsers, customers, and others who access or use our website.

Please read these Terms of Service carefully before using our website. If you do not agree with these terms, you should not use the website or purchase products from JCK Industries.

Online Store Terms

By using this website, you represent that you are legally able to enter into a purchase agreement in your location.

You may not use our products or website for any unlawful or unauthorized purpose.

You must not transmit viruses, malware, or other harmful code through the website.

We reserve the right to refuse service, cancel orders, or limit purchases when reasonably necessary, including in cases of suspected fraud, pricing errors, inventory issues, or misuse of the website.

Products and Services

We make reasonable efforts to display our products, colors, dimensions, materials, photographs, and descriptions as accurately as possible.

Because many JCK Industries products are handmade, 3D printed, laser engraved, personalized, or produced to order, minor variations may occur between products.

Product availability may change without notice.

We reserve the right to modify, discontinue, or limit quantities of any product at any time.

Personalized and Custom Products

Customers are responsible for reviewing all personalization information before placing an order, including names, spelling, dates, sizes, designs, and other custom selections.

JCK Industries is not responsible for errors contained in personalization information submitted by the customer.

Personalized and custom products may be subject to additional return and cancellation restrictions. Please review our Return & Refund Policy before placing your order.

Pricing

Prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change product prices at any time without notice.

In the event of an obvious pricing, product description, or listing error, we reserve the right to cancel or correct the affected order.

Applicable taxes and shipping charges will be calculated and displayed during checkout when required.

Orders and Payment

Orders are not considered accepted until payment has been successfully processed and the order has been confirmed.

We reserve the right to cancel or limit an order if we believe it has been placed fraudulently, contains incorrect information, involves an obvious pricing error, or cannot reasonably be fulfilled.

Customers are responsible for providing accurate billing, shipping, and contact information.

Payment information is processed through the payment methods made available through our Shopify store and associated payment providers.

Shipping and Delivery

Shipping estimates are provided for convenience and are not guaranteed delivery dates unless specifically stated otherwise.

JCK Industries is not responsible for delays caused by shipping carriers, weather, incorrect customer addresses, customs, or circumstances outside our reasonable control.

Customers are responsible for ensuring that the shipping address entered during checkout is accurate.

Please review our Shipping Policy for additional information regarding shipping, processing times, and delivery.

Returns and Refunds

Returns, exchanges, refunds, damaged products, and order cancellations are governed by our Return & Refund Policy.

Certain custom, personalized, digital, or made-to-order products may not be eligible for return or exchange.

Intellectual Property

All content made available through the JCK Industries website, including product photographs, graphics, logos, designs, text, product descriptions, downloadable materials, and original product designs, is owned by or licensed to JCK Industries unless otherwise stated.

Content from this website may not be copied, reproduced, modified, distributed, sold, or used commercially without permission.

Purchasing a physical or digital product does not transfer ownership of JCK Industries intellectual property unless explicitly stated in writing.

Third-Party Services

Our website may use or link to third-party services, including Shopify, payment processors, shipping providers, Google services, social media platforms, and other service providers.

We are not responsible for the content, policies, availability, or actions of third-party websites or services.

Use of third-party services may also be subject to their own terms and privacy policies.

Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and current.

However, occasional errors may occur in product descriptions, pricing, availability, photographs, shipping information, or other website content.

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

Prohibited Uses

You may not use this website:

  • For unlawful purposes

  • To violate intellectual property rights

  • To submit false or misleading information

  • To interfere with the security or operation of the website

  • To distribute malware or harmful code

  • To attempt unauthorized access to the website or associated systems

  • To engage in fraudulent purchasing activity

We reserve the right to terminate access to the website for violations of these terms.

Disclaimer of Warranties

We make reasonable efforts to provide accurate product information and reliable service, but we do not guarantee that the website will always operate without interruption or error.

Except where otherwise required by law, products and website services are provided on an “as available” basis.

Nothing in these Terms of Service limits any consumer rights that cannot legally be waived.

Limitation of Liability

To the fullest extent permitted by applicable law, JCK Industries will not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website or products.

Our liability relating to a purchase will not exceed the amount paid for the applicable product or order, except where otherwise required by law.

Indemnification

You agree to indemnify and hold JCK Industries harmless from claims, damages, losses, or expenses resulting from your violation of these Terms of Service, misuse of the website, or violation of another party's rights.

Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Changes to These Terms

We may update or modify these Terms of Service periodically.

Changes become effective when the revised Terms of Service are posted on this website.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Governing Law

These Terms of Service and transactions made through JCK Industries will be governed by the applicable laws of the United States and the state in which JCK Industries is legally established, without regard to conflict-of-law principles.

Contact Information

Questions regarding these Terms of Service may be submitted through the contact information provided on the JCK Industries website.

Last updated: October 7, 2026